Bad, General Edition:

• Untimely joke about drunken pilots nets a paying customer a free trip back to the airport parking lot. More proof that air travel is one of the few industries left — including broadband and medicine — where the concept of customer service simply does not exist.
• Microsoft apologists, which I define as anyone who can still ask if Microsoft is a force for good or… not… with a straight face. Journalistic impartiality does not include maintaining the ridiculous fiction that Microsoft, or any big business, won’t do exactly what it wants to do regardless of the customer’s needs, wants, desires, or rights right up until the moment they get caught, at which point they’ll either buy or bully their way out of legal trouble and then attempt to spin it so well that people will line up in droves to be violated in one way or several — a sport they excel at because it’s one of the very few things they actually invented. I’m neither bitter nor cynical, merely observant. And to paraphrase Lea DeLaria: I don’t give a fuck, I don’t give a fuck, it’s been proven in Court.
• Free webspace providers that use completely ambiguous TOS agreements to shutter any site that is the tiniest bit controversial or becomes a tad too popular. Particularly the second. It’s not the unpaid content creator’s fault their chosen host doesn’t have a valid revenue model.

Not good, bad, or ambiguous, but simply cool:

• The collective term for a group of bats is a cauldron. This marks the first time I’ve ever actually learned something from an internet personality quiz.